Service Channel Integration
Monaire is now fully integrated with ServiceChannel, the industry leader in facilities management and contractor sourcing.
Since 50–60% of ServiceChannel work orders involve HVAC and Refrigeration—the most mission-critical assets in any facility—this integration allows facilities teams to seamlessly automate these processes.
The result: smarter operations, faster resolution, and improved efficiency across the board.
How does the integration work?
Automated repair work orders
Your HVAC technicians can install Monaire sensors and controls onto existing HVAC and Refrigeration equipment in less than 15 minutes.
Once installed, Monaire’s AI-powered predictive alerts continuously monitor system performance, identifying anomalies well before they escalate into costly failures.
When an issue is detected, a work order is automatically generated in ServiceChannel. Completion notes and service details are then fed back into Monaire, improving detection accuracy over time and ensuring a seamless, closed-loop process from problem detection to resolution.
Avoid downtime and speed up repairs with actionable insights
Monaire catches issues before failure and delivers actionable insights directly in ServiceChannel—highlighting the issue and its root cause—so you and your service providers can resolve problems quickly. This means minimal downtime, faster fixes, lower repair costs, and reduced impact on comfort and food safety.
Justify Every Capital Request with Confidence
MonAI brings clarity to repair vs. replace decisions.
It unifies spend data from ServiceChannel with insights on comfort issues, equipment efficiency, age, and replacement costs—giving you the hard data needed to justify capital requests to your CFO and make smarter choices.
You can also automatically track the impact of capital projects on facility performance and view actionable insights in real time, ensuring every investment is backed by measurable results.
How to get started with the integration?
If you are not a Monaire customer
Let our team help you get started. Fill out this form and a member of our team will be in touch shortly.
If you are a Monaire customer and an administrator
In the Monaire Webapp, head over to Settings -> Integrations
Click on the 'Connect' button under the ServiceChannel option
- Follow on-screen instructions to authenticate and connect
Thats it!
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